How to return
Simply fill up the return form below and we will get back to you in a jiffy!
Currently, we offer the following return methods:
- Courier pickup at your doorstep starting from $5.99 (below 5kg). Bulky items will incur higher courier charges ($7 to $15.99).
- Our courier will quote us a return delivery fee. Return delivery fee will be deducted from the in-store credits once we receive the return items.
Please note the following:
- Please pack and seal the returning items in 1 bag/parcel and paste the shipping label on it securely.
- Pickup is between 10am – 7pm (timing can be extended on heavy load days)
- Pickup attempt is up to 2 consecutive working days.
- We will send you the return shipping label via email to paste onto your return parcel in 1-2 working days.
- Over 30 drop off outlets
- Return fee: $3.99
- There is a size and weight restriction depending on the item(s) return. Maximum dimension (L + B + H) of 100cm
Please note the following:
- It is advisable for returning items to be placed in a sturdy paper bag / shopping bag.
- This option is only for non-bulky items. We may require to return via courier if the item(s) are bulky.
- DO NOT drop off the returning parcel at the retail partners till you have our shipping label pasted on the returning parcel. We will email you the shipping label once we receive your Return Form.
- Our address is at 2 Gambas Crescent, Nordcom 2 Tower 2, #08-39, S757044. Nearest MRT is Sembawang MRT.
- Drop off at StyleStudio is by appointment only.You may make an appointment to drop off from Monday – Friday (except Public Holidays) between 10am – 6pm (Closed from 1-2pm for lunch).
Please note the following:
- Exchange of items is currently not available.
- We will check the returning item(s) after receiving them and credit the in-store credits to your Style Degree account in 1-2 working days.
- Kindly drop off the returning item(s) after you have received an email notification from us.
Important notes
Please ensure that returning items are in their original condition & packaging with all the accessories.
Drop off or Courier fee will be deducted from the in-store credits refunded for the return items. No additional payment needed.
In-store credits will be provided once we have received the returned items within 1-2 working days.